●     Duration: 5 Days

●     Target Participants: Operations managers, process improvement specialists, business owners

●     Prerequisites:

○     Experience in operations or process management

○     Basic understanding of business processes

●     Candidate Profile:

○     Professionals seeking to enhance operational efficiency

○     Managers responsible for process optimization

○     Business owners aiming to improve operational performance

Program Outline:

●     Day 1: Foundations of Operational Excellence

○     Pre-Assessment: Evaluate current operational knowledge and practices

○     Understanding operational excellence and its impact on business success

○     Introduction to lean principles and waste reduction

○     Interactive Exercise: Identifying waste in current operations

●     Day 2: Process Mapping and Analysis

○     Techniques for mapping business processes

○     Analyzing processes to identify bottlenecks and inefficiencies

○     Business Simulation: Process mapping workshop using real-world scenarios

●     Day 3: Lean Management and Six Sigma

○     Deep dive into lean tools (5S, Kaizen, Kanban)

○     Introduction to Six Sigma and DMAIC methodology

○     Case Studies: Successful implementation of lean and Six Sigma in organizations

●     Day 4: Supply Chain Optimization

○     Strategies for effective supply chain management

○     Inventory management techniques (Just-In-Time, EOQ)

○     Interactive Exercise: Designing an optimized supply chain model

●     Day 5: Implementing Continuous Improvement

○     Creating a culture of continuous improvement

○     Change management and employee engagement

○     Post-Assessment: Measure knowledge gained and application readiness

○     Action Plan: Developing a roadmap for operational excellence in participants' organizations