Negotiation Skills and Conflict Resolution

This intensive bootcamp equips participants with advanced negotiation techniques and conflict resolution skills essential for business success. Through role-playing and interactive exercises, attendees will learn how to navigate challenging conversations, negotiate win-win outcomes, manage conflicts constructively, and maintain positive professional relationships.

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Bootcamp Overview

     Duration: 5 Days

     Target Participants: Managers, executives, professionals involved in negotiations

     Prerequisites:

     Roles involving negotiations or stakeholder management

     Candidate Profile:

     Professionals seeking to improve negotiation outcomes

     Leaders aiming to resolve conflicts effectively

     Individuals involved in contract management or procurement

Program Outline:

     Day 1: Foundations of Effective Negotiation

     Pre-Assessment: Evaluate negotiation style and skills

     Understanding negotiation principles and ethics

     Identifying negotiation objectives and BATNA (Best Alternative to a Negotiated Agreement)

     Interactive Exercise: Self-assessment and style analysis

     Day 2: Negotiation Strategies and Tactics

     Collaborative vs. competitive negotiation approaches

     Persuasion techniques and influence

     Role-Playing: Simulated negotiation scenarios

     Day 3: Cross-Cultural and Complex Negotiations

     Navigating cultural differences in negotiations

     Managing multi-party and high-stakes negotiations

     Case Studies: International negotiation challenges

     Day 4: Conflict Resolution Techniques

     Understanding the sources of conflict

     Conflict management styles and approaches

     Business Simulation: Resolving workplace conflicts

     Day 5: Building Long-Term Relationships

     Maintaining relationships post-negotiation

     Ethical considerations and trust-building

     Post-Assessment: Measure improvement in negotiation skills

     Action Plan: Developing a personal negotiation and conflict resolution strategy

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Course Content

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